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Refund Policy

1. Cancellation by the Client

  • More than 30 days before departure:
    • 90% refund of the total tour cost.
  • 15-30 days before departure:
    • 50% refund of the total tour cost.
  • Less than 15 days before departure:
    • No refund.

2. Cancellation by the Company

  • We reserve the right to cancel the tour due to unforeseen circumstances such as natural disasters, political instability, or other emergencies. In such cases, clients will receive a full refund of the amount paid.

3. Changes to the Itinerary

  • If the client wishes to make changes to the itinerary after booking, any additional costs incurred due to these changes will be borne by the client. The company will strive to accommodate changes but cannot guarantee availability or cost adjustments.

4. Partially Completed Tours

  • If a client leaves a tour for any reason after it has commenced, we will not provide any refunds for unused services.

5. Force Majeure

  • No refunds will be issued in the event of a force majeure (e.g., acts of God, war, strike, riot, crime, epidemic, sudden legal changes, etc.) causing the client to cancel or change their tour

6. Refund Process

  • Refund requests must be made in writing and submitted to our customer service team.
  • Approved refunds will be processed within 14-21 business days and will be issued in the same manner as the original payment.

7. Non-Refundable Deposits

  • All deposits made at the time of booking are non-refundable, except in the case of a tour cancellation by the company.

Please adjust these policies to fit the specific needs and regulations of your tour and travel business

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